Everything You Need to Know About Renting with Byklo

Start Your Journey with Confidence

To book a motorbike through Byklo, simply browse our website, choose your preferred motorbike, select your rental dates, and follow the prompts to complete the booking process. You'll receive a confirmation email once your booking is finalized, and the details will also be saved in your account, where you can view them at any time.

Payments can be made securely through our website using Stripe, which supports most major credit cards and debit cards.

Go to “My Bookings” for the motorbike you want to cancel. There, you'll find the “Edit Booking” button, which allows you to cancel your booking.

Your receipt will be emailed to you after completing the booking process. You can also view it in your account on the Byklo website under the “My Bookings” section.

To drive a motorbike in Thailand, you need either a Thai motorbike license or a valid motorbike license from your home country along with an International Driving Permit (IDP).

Byklo offers a wide range of motorbikes, including smaller scooters for city travel, sport bikes for longer trips, adventure bikes, off-road bikes, and much more. You can filter your search by engine size (cc), brand, and bike type on our website to find the perfect bike for your needs.

Yes, many of our bikes are suitable for long trips. We recommend choosing a bike with at least 150cc for extended journeys to ensure comfort and safety.

No, motorbikes rented through Byklo cannot be taken across international borders due to insurance and legal restrictions.

In case of an accident, first ensure your safety and the safety of others involved. Immediately contact local authorities to report the incident. Notify your rental company as soon as possible using the contact information provided in your rental contract or through the 'My Bookings' section on Byklo. If it's safe, document the scene with photos for further reference.

If your motorbike breaks down, contact the rental company immediately. They will assist you further and provide guidance on what to do next, which may include arranging roadside assistance, directing you to the nearest service center, or providing a replacement bike if necessary.

Yes, some of our rental partners provide delivery services for added convenience. If a rental partner offers this service, you'll see an 'Add Delivery' button available on the booking page. This allows you to have the motorbike delivered directly to your specified location, whether it's your hotel, residence, or another convenient spot. Delivery availability and fees may vary depending on the rental partner and location.

The rental contract will be provided to you at the time of bike pick-up or delivery because the contract details vary a bit from shop to shop.

Most rental shops require a deposit, which is typically collected at the time of pick-up or delivery. The deposit amount can vary depending on the bike and the rental shop. This information is provided in the bike listing or during the booking process. The deposit will be returned to you after the booking is completed.